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Amenities & Services

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Amenities & Services
Carmelina

Ras Al Khaimah is renowned for its diverse activities. With soft, white sandy beaches, mangroves home to flamingos, and the majestic Jebel Jais mountains offering endless natural beauty and thrilling adventures, the northernmost emirate caters to all interests.

OUTLETS

 

Swimming Pool

The pool is open daily from 8:00 AM to 8:00 PM. Pool towels and sunbeds are provided free of charge, but guests must present their room card to access these services. Please note that there are rules and regulations governing the use of the pool and surrounding area, which are clearly posted by the pool.

 

Pastry & Bakery

At RAK Hotel’s in-house pastry outlet, our chefs are true artists and craftsmen, creating cakes that are as visually stunning as they are delicious. With a keen eye for detail, they specialize in elegant 5 to 10-tier wedding cakes, custom 3D birthday cakes, cupcakes, and a tempting array of local sweets – each crafted to perfection for every special occasion.

Sports & Health Club

The gym offers advanced equipment to help you stay fit and is available for all hotel guests at no extra cost. It is open daily from Saturday to Friday, from 8:00 AM to 9:00 PM. Unleash your energy at our fully equipped Sports & Health Club, designed to keep you active and refreshed. Whether you’re lifting weights in our modern gym, perfecting your swing on the squash or padel tennis courts, scoring goals on the football field, or enjoying a friendly game of table tennis – there’s something for everyone. Discover the perfect balance of fitness, fun, and relaxation in one vibrant space.

 

Lobby Cafe

Perfect for a casual coffee, light snacks, or a refreshing drink. Located just off the lobby, it’s an ideal spot to relax and catch up with friends or unwind after a busy day.

 

Buffet Restaurant

For a more substantial meal, our buffet restaurant offers a diverse selection of dishes to suit every taste. Enjoy a variety of fresh, delicious options for breakfast, lunch, and dinner, all served in a comfortable and inviting setting. Situated in the main lobby of the hotel, our restaurant is open daily from 6:30 AM to 11:30 PM.

 

Shahrazad Restaurant and Cafe

Our expansive green terrace, offering stunning views of the creek, Corniche, and parts of Ras Al Khaimah, is the perfect spot for outdoor dining, smoking, or simply relaxing. Located next to the pool, the terrace is open from 4:00 PM to 1:00 AM.

 

Spa & Salon

The property features a Health Studio, independently operated under the name “The TCM Spa.” Please note that payments must be made directly to the spa and cannot be charged to the hotel account. The Health Club offers a range of services, including massages, pedicures, manicures, and wellness packages. For more details, please contact Reception at extension 651.

It also has a salon on-site offering professional grooming and wellness services for both men and women – perfect for a refreshing touch during your stay.

Hotel Services and Facilities

Experience an unimaginable combination of beautiful décor and impeccable service within the hotel. Our hotel accommodations have been expertly designed to set a new standard of excellence.

Adapter

Adapters are available. Please contact Reception and one will be brought to your room, a deposit will be charged to your room and when it is returned this will be removed from your account. The hotel electrical supply is volts 220 AC cycles with UK style sockets.

Airport

It will take approximately 25 minutes to reach Ras Al Khaimah International Airport, it’s takes one hour to Dubai Airport and 45 minutes to Sharjah Airport. Kindly contact Reception to organize the transportation.

Air conditioning

Each room is equipped with an individual air-cooling unit with an individual remote control. The air conditioning should remain switched off while you are out.

Babysitting

Please contact Reception to organize babysitting service. An hourly charge of AED 50 is incurred and is payable directly to the reception.

Room Amenities:

  • High speed internet access
  • LCD with satellite TV
  • Safety Box
  • Mini fridge
  • Hair Dryer
  • Toiletries
  • Tea/ Coffee Maker

Extra Bed

Depending on your room type, extra beds can be provided as single or double sofa beds. Please note that this option is not available in standard rooms.

Bellboys

Our bellboys, located at the reception, are available to assist you with your luggage. If you need help with your bags, please don’t hesitate to contact the reception. They also manage the luggage room, where we can store your luggage temporarily after checkout.

Breakfast

Breakfast is available at our main restaurant from 06:30 am to 10:30 am every day.

To order breakfast in your room, please dial extensions 661 or 669 for Room Service. Please note that an additional charge applies for room service breakfast; refer to the menu for details. If you prefer a takeaway breakfast, contact Room Service for further arrangements.

Car Rental

For details, please contact reception.

Dry Cleaning

This service is available every day, with pickup arranged upon request. To use it, fill out the slip provided in your room and place your dry-cleaning items into the provided laundry bag. Then, call Reception at extension 651, and housekeeping will schedule a pickup. Please be aware that express laundry service is subject to an additional charge.

Iron and Ironing Board

It is available upon request from our housekeeping. Please dial 656.

Fire Precautions Emergency Evacuation

An evacuation plan is available in your room. In case of fire, follow the security personnel’s instructions, leave your room immediately, and notify the reception. For emergencies, dial 651 to reach reception, who will direct your call to the appropriate service.

Fitness

The gym offers advanced equipment to help you stay fit and is available for all hotel guests at no extra cost. It is open daily from Saturday to Friday, from 8:00 AM to 9:00 PM.

Foreign Exchange

Currency exchange is available at the reception. Please refer to the displayed rates, and contact Reception by dialing 651 for assistance.

Guest Relations

Guest Relations is located next to the reception and is available to assist you 7 days a week from 9:00 AM to 6:00 PM. The Guest Relations team can provide any information you need about the hotel and more. For assistance, please dial extension 651.

Internet

Complimentary internet access is available in the lobby. If you’d like internet access in your room, please contact Reception by dialing 651 for more information.

Keys

Kindly leave your room key at the reception desk when you leave the hotel. Please ensure you return your key upon checkout at Reception.

Late Checkout

Checkout time is at 12 noon. On your departure day, please visit Reception to inquire about the availability of late checkout. An additional charge applies for this service.

Laundry Bags

If you need additional laundry bags, please contact Reception by dialing 651, and one will be delivered to your room.

Lifeguard Pool Attendant

The poolside lifeguard is on duty from 8:00 AM to 8:00 PM

Light System

Upon entering your room, you’ll find a device on the wall, typically near the door. Insert your room card into the slot to activate the light control. Remember to take your room card with you when you leave.

Lost & Found

Please note that the hotel is not responsible for lost or missing items. Any items found in guest rooms are recorded and stored by the housekeeping department. Items found in the lobby or other outlets are recorded and stored by security. Ensure all valuables are securely locked in your room safe. If you are looking for a lost item, please contact Reception by dialing 651. If we have found your item, we will need a copy of your ID and your full address to return it.

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